Pay Bill
The RedShirt Treatment
We Give You the Service You Deserve
At Independent Health, our focus is on the personalized, one-on-one attention our clients and members have come to count on. It starts with our local RedShirts each committed to doing what’s right and working hard to make health care experiences easier for our members through affordable, high-quality coverage.
The RedShirt Treatment
We Give You the Service You Deserve
At Independent Health, our focus is on the personalized, one-on-one attention our clients and members have come to count on. It starts with our local RedShirts each committed to doing what’s right and working hard to make health care experiences easier for our members through affordable, high-quality coverage.
9 out of 10
EMPLOYERS
are satisfied with Independent Health.*
*2025 Independent Health Employer Stakeholder Survey
9 out of 10
MEMBERS
are satisfied with Independent Health.*
*2025 Independent Health Voice of Customer Survey
98%
OF EMPLOYERS
would recommend Independent Health.*
*2025 Independent Health Employer Stakeholder Survey, Large Group
3 Years in a Row!
Independent Health was rated 5 OUT OF 5 in NCQA's Commercial Health Plan Ratings in 2023 to 2025.
Net Promoter Score
58
Independent Health’s Commercial Employer
Net Promoter Score (NPS)*
Independent Health Service Team
0:21
Average wait time for member service calls**
*2025 Independent Health Employer Stakeholder Survey, Large Group NPS.
**2025 Independent Health Commercial Member Service call stats.
For Information:
New Employers
Contact your Broker or our RedShirtsSM today (716) 631-5392 or 1-800-453-1910 select option 4.
Or email us at sales@independenthealth.com
Current Employers
Contact your Broker or Independent Health Account Manager.
Or email us at sales.administration@independenthealth.com