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I am an Active NYS Employee
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Launch directly into Pharmacy Benefit Dimensions’ Find A Pharmacy tool where you can find the pharmacy closest to you.
I am a Retired NYS Employee
Ways to Contact a RedShirt
- Active Employees
- Retired Employees
Phone
(716) 631-8701 or 1-800-501-3439
(TTY users call 711)
Monday – Friday,
8 a.m. – 8 p.m.
Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.
Chat
New chat support available through your account! Log in on the web or MyIH app to quickly chat with a RedShirt. Don't have an account? Register today!
Phone
(716) 250-4401 or 1-800-665-1502
(TTY: 711)
Oct. 1 – Mar. 31: Mon. – Sun.,
8 a.m. – 8 p.m.
Apr. 1 – Sept. 30: Mon. – Fri.,
8 a.m. – 8 p.m.
Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.
Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221