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Find a RedShirt

We’ll answer your questions and help you find the right Medicare plan!

Before you make your plan decision, be sure to check in with your local RedShirt. We want to make sure you are getting the most out of your Medicare Advantage plan.

We’ll provide you with the personal attention you deserve to help you choose the best plan for your unique needs. Our experienced RedShirts will guide you through the process, and help you understand all your Medicare Advantage plan options.

Independent Health’s Medicare Information Centers

Regular Business Hours: Monday – Friday, 9 a.m. – 4 p.m.

Cheektowaga/Depew
Valu Plaza (Across from Wegmans)

620 Dick Road, Depew, NY 14043

Exciting classes and activities at our Health Hub!
We're giving you more ways to get and stay healthy.
View upcoming classes and activities

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Jamestown/Lakewood
Open Mondays, Tuesday and Wednesdays

 66 Chautauqua Avenue, Lakewood, NY 14750

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Orchard Park
Tops Plaza (Near Tim Hortons)

  3225 Southwestern Blvd, Orchard Park, NY 14127

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Amherst/Williamsville

 250 Essjay Road, Williamsville, NY 14221

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MORE LOCATIONS IN YOUR NEIGHBORHOOD

In addition to our Medicare Information Centers, we have other walk-in locations around WNY during the annual enrollment period to make it even easier for you to meet with a RedShirt.®

Ready to Retire Seminar
620 Dick Road, Depew, NY 14043

January 8    1 p.m. – 2 p.m.
January 23    5 p.m. – 6 p.m.
February 12    1 p.m. – 2 p.m.
February 27    5 p.m. – 6 p.m.

View Ready to Retire flyer

Ready to Retire Seminar
66 Chautauqua Avenue, Lakewood, NY 14750

January 14    5 p.m.
February 18    5 p.m.

View Ready to Retire flyer

Ready to Retire Seminar
3225 Southwestern Blvd, Orchard Park, NY 14127

January 13    5 p.m.
February 3    5 p.m.

View Ready to Retire flyer

Ready to Retire Seminar
746 Young Street, Tonawanda, NY 14150

January 18    10 a.m.
February 22    10 a.m.

View Ready to Retire flyer

Ready to Retire Seminar
250 Essjay Drive, Williamsville, NY

January 22    5 p.m.
February 19    5 p.m.

View Ready to Retire flyer

Interested in our plans?

We are here to help! You can request a copy of our full sales kit to help explain the differences between each plan.

Ways to Contact a RedShirt

Phone

(716) 635-4900 or 1-800-958-4405

(TTY users call 711)

Oct. 1 – Mar. 31: Mon. – Sun.,
8 a.m. – 8 p.m.

Apr. 1 – Sept. 30: Mon. – Fri.,
8 a.m. – 8 p.m.

Chat

Chat with one of our Redshirts to learn about the plans and care we offer.

Email

Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.

medicare.help@​independenthealth​.com

Mail

Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221

Phone

(716) 250-4401 or 1-800-665-1502

(TTY: 711)

Oct. 1 – Mar. 31: Mon. – Sun.,
8 a.m. – 8 p.m.

Apr. 1 – Sept. 30: Mon. – Fri.,
8 a.m. – 8 p.m.

Email

Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.

medicareservice@​servicing.independenthealth​.com

Mail

Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221

Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans.

Enrollment in Independent Health depends on contract renewal.

* A sales person will be present with information and applications. For accommodations of persons with special needs at sales meetings, please call (716) 635-4900 or 1-800-958-4405 (TTY users call 711): October 1 – March 31: Monday – Sunday, 8 a.m. – 8 p.m., April 1 – September 30: Monday – Friday, 8 a.m. – 8 p.m.

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Last Updated 1/2/2025