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Some Independent Health Medicare members* have access to hundreds of health and wellness products through the OTC benefit. With NationsOTC®, you can get brand-name or generic over-the-counter items like vitamins, pain relievers, dental supplies and much more.
Your Personal Health Profile: Built With You in Mind
You have the option of self-reporting your conditions. If you do this, you'll receive product recommendations and health information tailored to your unique needs. What you choose to share can be used to help you achieve your desired health goals.**
How It Works:
The benefit allowance is earned the first day of each quarter.
Benefit Rolls over quarterly.
The quarterly allowance unspent balances will roll over from quarter to quarter; however the balance will need to be used by December 31st of each plan year. If you spend more than the quarterly allowance amount, you can use a personal credit/debit card to cover the difference.
Ordering Is Easy! Experienced Advisors Are Available Monday - Sunday 8 a.m. - 8 p.m.
- Online: Visit independenthealth.nationsbenefits.com
- Phone: Call (877) 270-4239 (TTY: 711)
Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans. Enrollment in Independent Health depends on contract renewal. Benefits and/or copayments may change on January 1 of each year. This information is not a complete description of benefits. Call (716) 250-4401 or 1-800-665-1502 (TTY users call 711) for more information. * Benefit varies by plan, this benefit is not included in all Medicare Advantage plans, see your Evidence of Coverage for full information. For 2027, this benefit only applies to Independent Health's 2027 Encompass 65® HMO (without prescription coverage) and Independent Health's 2027 Medicare Family Choice® HMO I-SNP plans.
Orders ship to your home at no additional cost, most within 2 days.
*Allowance is made available by quarter. Allowance will carry over quarter to quarter, but not plan year to plan year. Costs over the allowed amount are the member’s responsibility. This benefit can only be used for covered items through NationsOTC.® **Information is private and will not be shared.
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Last Updated 10/1/2026