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Personal Emergency Response System (PERS)

Maintain your peace of mind with a Personal Emergency Response System device provided through NationsResponse® in partnership with Connect America. Some members have access to emergency alert devices, two-way connectivity to round-the-clock monitoring centers and scheduled wellness checks by Connect America Care Specialists.

Stay Healthy and Secure in Your Home

For 2026: PERS units are covered in full on Independent Health’s Assure Advantage® HMO C-SNP, Encompass 65® RED 044 HMO, Encompass 65® RED 043 HMO and Encompass 65® HMO without prescription coverage plans.

For 2027: PERS units are covered in full on Independent Health’s Assure Advantage® HMO C-SNP, Encompass 65® RED 044 HMO, Encompass 65® HMO without prescription coverage and on Independent Health’s Encompass 65® RED 045 HMO plan (the 045 plan includes the option of a wearable smart watch).

Designed to detect falls and other accidents, a Personal Emergency Response device provides seniors and disabled members a sense of safety and security greatly enhancing independence, while also keeping them connected with caretakers, loved ones and support networks.

To Get Started

You can order via phone by calling a NationsResponse® Member Experience Advisor at (877) 270-4239 (TTY:711), Monday - Sunday, 8 a.m. - 8 p.m.

Members of qualifying plans will have the following PERS units to choose from at no cost:

At Home (Landline)

  • Coverage at home
  • 24/7 access to trained care specialists
  • Fall detection technology included

On the Go (Cellular)

  • Coverage at home
  • Coverage away from home
  • 24/7 access to trained care specialists
  • Fall detection technology included

Wearable Watch

  • Smartwatch style with built-in protection and step tracking
  • Touchscreen display
  • GPS, Wi-Fi & 4G LTE
  • Heart rate monitor
  • Waterproof and rechargeable

Included with Independent Health’s Encompass 65® RED 045 HMO plan only

PERS photos are for display purposes only and do not depict actual devices and services. Benefits vary by plan. Not all Medicare Advantage plan members qualify for this benefit.

Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans. Enrollment in Independent Health depends on contract renewal.

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Last Updated 10/1/2026