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Notice
At this time, we are experiencing higher call volumes and fully booked appointments. As a reminder, the deadline to enroll for a January 1st start date is 12/15. Please complete your application or plan change by 12/15. The NY State of Health (NYSOH) call center: 1-855-355-5777 is open from 8:00am-8:00pm Monday through Friday; Saturday 9:00am-1:00pm; and Sunday Dec 15th from 9:00am-10:00pm.
Before you make your plan decision, be sure to check in with your local RedShirt. We have a lot of great news to share with you and we want to make sure you are getting the most out of your plan.
We’ll provide you with the personalized attention you deserve to help you choose the best plan for your unique needs. Our experienced RedShirts will guide you through the process, and help you understand all of your plan options.
We encourage you to call and speak with a RedShirt or make an appointment by selecting the “Make an Appointment” button below.
Independent Health’s Information Centers
Hours: Monday – Friday 9 a.m. – 4 p.m.
Orchard Park
Ways to Contact a RedShirt
- Shopping for a Plan
- Current Members
Schedule an Appointment
Conveniently and safely discuss plan options with one of our RedShirts. Make an appointment to meet with us by phone or virtually.
Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.
Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221
Phone
MediSource, Essential & Child Health Plus:
(716) 250-7183 or 1-833-891-9372 (TTY: 711)
Monday - Friday, 8am - 8pm ET
Individual Market:
(716) 631-8701 or 1-800-501-3439 (TTY: 711)
Monday - Friday, 8am - 8pm ET
Need to Recertify?
For Members looking to renew their coverage, you can speak with a RedShirt.
OR call a RedShirt (716) 505-8570 or 855-472-7800 (TTY: 711) Monday – Friday from 8 a.m. – 5 p.m.
Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.
Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221
MORE LOCATIONS IN YOUR NEIGHBORHOOD
In addition to our Information Centers, we have other walk-in locations around WNY to make it even easier for you to meet with a RedShirt.®
Packard Court Community Center
4300 Pine Ave., Niagara Falls, NY 14301
Thursday
DEC 19
4 p.m. - 6 p.m.
ATTENTION: Language assistance services, free of charge, are available to you. Call 1-800-501-3439; TTY: 711. Independent Health complies with Federal civil rights laws. Independent Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-501-3439; TTY: 711. Independent Health cumple con las leyes federales de derechos civiles. Independent Health no excluye a las personas ni las trata de manera diferente en virtud de su raza, color, nacionalidad, edad, discapacidad o sexo.
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電
1-800-501-3439; TTY: 711. Independent Health 遵守联邦民权法，不因种族、肤色、国籍、年龄、残疾或性别而排斥或歧视任何人。