Just Browsing
Launch directly into Pharmacy Benefit Dimensions’ Find A Pharmacy tool where you can find the pharmacy closest to you.
I am an Active NYS Employee
Just Browsing
Launch directly into Pharmacy Benefit Dimensions’ Find A Pharmacy tool where you can find the pharmacy closest to you.
I am a Retired NYS Employee
Ways to Contact a RedShirt
- Active Employees
- Retired Employees
![](/individuals-and-families/find-a-health-plan/nys-employees/_jcr_content/root/container/container_317844162_/tabs/item_1/columncontainer/col-4-4-4-1/columncontainer/col-2-2-1/image.coreimg.png/1630336810528/phone-grey-circle-icon.png)
Phone
(716) 631-8701 or 1-800-501-3439
(TTY users call 711)
Monday – Friday,
8 a.m. – 8 p.m.
![](/individuals-and-families/find-a-health-plan/nys-employees/_jcr_content/root/container/container_317844162_/tabs/item_1/columncontainer/col-4-4-4-2/columncontainer/col-2-2-1/image.coreimg.png/1630461196086/envelope-grey-circle-icon.png)
Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.
![](/individuals-and-families/find-a-health-plan/nys-employees/_jcr_content/root/container/container_317844162_/tabs/item_1/columncontainer/col-4-4-4-3/columncontainer_1462/col-2-2-1/image.coreimg.png/1630461177913/chat-grey-circle-icon.png)
Chat
New chat support available through your account! Log in on the web or MyIH app to quickly chat with a RedShirt. Don't have an account? Register today!
![](/individuals-and-families/find-a-health-plan/nys-employees/_jcr_content/root/container/container_317844162_/tabs/item_2/columncontainer/col-4-4-4-1/columncontainer/col-2-2-1/image.coreimg.png/1630336094690/phone-grey-circle-icon.png)
Phone
(716) 250-4401 or 1-800-665-1502
(TTY: 711)
Oct. 1 – Mar. 31: Mon. – Sun.,
8 a.m. – 8 p.m.
Apr. 1 – Sept. 30: Mon. – Fri.,
8 a.m. – 8 p.m.
![](/individuals-and-families/find-a-health-plan/nys-employees/_jcr_content/root/container/container_317844162_/tabs/item_2/columncontainer/col-4-4-4-2/columncontainer/col-2-2-1/image.coreimg.png/1630336359874/envelope-grey-circle-icon.png)
Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.
![](/individuals-and-families/find-a-health-plan/nys-employees/_jcr_content/root/container/container_317844162_/tabs/item_2/columncontainer/col-4-4-4-3/columncontainer/col-2-2-1/image.coreimg.png/1630336398405/mailbox-grey-circle-icon.png)
Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221