Pay BillMental Health and Substance Use Resources
When you need help, we are here for you.
Finding accurate and helpful information is not always easy. We will take the time to listen, understand your needs and help you find the right support at the right time.
As an Independent Health member, you have access to a team of experienced and highly-trained care specialists who can provide you with safe, confidential guidance on your wellness journey.
Independent Health’s Behavioral Health Department
(716) 529-3945, Monday – Friday from 8 a.m. – 4 p.m.
Independent Health’s Find a Doctor Tool
Find a health care provider who participates in our network.
Telemedicine Benefit*
With Teladoc®, you can consult with psychologists, therapists, psychiatrists, clinical social workers, substance use counselors and doctors. — Phone consultations are available 24/7 — Online video consultations requests from 7 a.m. – 9 p.m. Learn more to get started.
Mental Health Advocates of WNY
Independent Health encourages our members to seek help for Mental Health concerns. We encourage you to take a self-screening test at to learn more about their available resources.
Resources
*Benefits vary by plan. Excludes Medicare Advantage plans. Check your benefit plan documents for your applicable member cost share and other information associated with the telemedicine benefit. If your plan is HSA-qualified, by law, you are responsible for paying the full cost of Teladoc services until your deductible is satisfied. Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Teladoc phone consultations are available 24 hours, 7 days a week while video consultations are available during the hours of 7 a.m. to 9 p.m., 7 days a week.