Pay BillWebsite Use Terms and Conditions
The Website Use Terms and Conditions (“Terms and Conditions”) apply to your use of this website (“the Site”). By accessing, viewing or using the Site, you indicate that you understand and intend for these Terms and Conditions to be the legal equivalent of a signed, written contract between you and Independent Health Association, Inc., its affiliates and subsidiaries (“we,” “us,” “our” or “Independent Health”). You accept such Terms and Conditions and agree to be legally bound by them. If you do not agree with the Terms and Conditions, in whole or in part, please do not use the Site and please exit immediately.
Website Disclaimer
The Independent Health website is intended to provide information to Independent Health customers and providers about the health care products and services offered by Independent Health. The information contained on this site comes from a variety of sources and therefore, while Independent Health has made every effort to ensure the contents of the site are correct and complete, Independent Health is not responsible for the accuracy of the information contained herein. Information contained on this site may contain inaccuracies or errors.
Digital Services Terms Conditions
The following Independent Health Digital Services Terms and Conditions ("Terms and Conditions") apply to the use of your Independent Health member account (the “Account”), including the access of your account via Independent Health’s mobile Services or via IndependentHealth.com (collectively, the "Services"). By enrolling in, accessing, or using the Services, you indicate that you understand and intend for these Terms and Conditions to be the legal equivalent of a signed, written contract between you and Independent Health Association, Inc., its affiliates and subsidiaries ("we," "us," "our" or "Independent Health"). Independent Health’s members or prospective members who enroll in, access or use the Services are referred to in these Terms and Conditions as "you" or "your" regardless of number or gender. You accept these Terms and Conditions and agree to be legally bound by them. If you do not agree with the Terms and Conditions, in whole or in part, you may not use the Services.
Electronic Document Disclosure and Consent
With your consent, Independent Health Association, Inc., its affiliates, subsidiaries and their respective agents (collectively, “Independent Health”) will provide you with electronic explanations of benefits (“EOBs”) in lieu of paper EOBs. By opting in to paperless EOBs, you agree to receive all EOBs electronically from Independent Health (the “Electronic Delivery Service”). This consent shall remain in effect until changed as described in Sections 2 or 3 below.
Independent Health Code Of Conduct And Ethics
This Code of Conduct and Ethics (the Code) is the foundation of our organization’s principles and practices to ensure a culture of respect which promotes fair business practices, integrity at all levels of the company, and compliance with regulatory requirements and best practices. This document describes the principles we bring to life every day, embodied through the RedShirt® Treatment, as we live our mission, vision and values.
Web Accessibility
Independent Health is committed to ensuring our website, along with the websites of our affiliates are accessible to all people, offering everyone the ability to perceive, navigate, understand and interact with each and every element on our website. Our ongoing accessibility efforts work towards becoming compliant according to the Web Content Accessibility Guidelines (WCAG) version 2.0, level AA criteria, as well as the Section 508 guidelines.